1,200 private companies are expected to run out of money next year. So, why should differentiation be the new survival instinct for B2B SaaS
In western Wyoming, autumn is when trout retreat from the wild waters of the Hoback, the Buffalo, Pacific Creek, Spread Creek, and other tributaries into the deeper, calmer main channels of the Snake River. There they will hold fast, close to the bottom, and barely eat in order to conserve energy until, hopefully, the Spring spawn. No amount of coaxing (or attractors or stimulants fly patterns…) will get them to budge.
This is also the tech industry, right now.
The season of easy money is over and founders and funders retreat from eventual growth at all costs to an efficient growth at an acceptable cost model.
Need proof, look no further than Salesforce and Hubspot’s homepages:
They are likely just a reflection of what people are searching for, but still...faster, better...how embarrassing (h/t to Dave Gerhardt for the find and grab)
It only goes to show that nobody is immune from the retreat or regression to the mean. Also, there’s a reason it’s called a regression and not a progression.
Trout have a deep-channel retreat strategy for survival, but that’s because they know exactly how long they need to chill until food sources start to flow again. Given that 1,200 private companies are expected to run out of money by the end of next year, a deep-channel retreat is not a strategy that will work for many early-stage tech start-ups.
Efficient growth is not enough, you need effective growth.
We are seeing start-ups double down on revenue by adding to the sales team and stack, but a sales person has 3-6 months of training and ramp and it will likely/hopefully be 12 months before they generate any ROI.
Companies are also doubling down on the hard sell of digital direct marketing tactics with new hires in the marketing director and manager positions. And while direct marketing can achieve small incremental gains through visibility, it can’t establish sustainable competitive differentiation. Spending can outpace a shit save time/save money story, but a differentiated story drives return.
It’s all gotten very downstream tactical again and leaders have stopped thinking upstream of sales and marketing, where strategy lives.
Not to regress to Sun Tzu quotes, but…”Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”
What do we mean by strategy?
Strategy is...A clear, articulated, and differentiated vision for the future of the market, based on qualitative and quantitative information and analysis, that is own-able, scaleable, and actionable. It’s a thesis that can be tested, iterated, and adjusted until true.
You need Strategy for...Clarity. Alignment. Differentiation. Inspiration.
Category Strategy, what we do at DRMG, uses components of category design to achieve that clear, articulated, and differentiated vision. It’s then baked into go-to-market to make it actionable and measurable.
There is so much opportunity within the space to differentiate the culture and the product, but zero tolerance for any type of associated risk, real or perceived. Currently, early-stage start-ups are content to hold fast in the slow current at the bottom of the river and starve to death. The lucky few who are fat enough will make it to Spring. And then what?
Aim for Interesting; Don’t Be Boring
If you want a deeper dive on the imperative to be interesting, listen to the first episode of Let’s Make This More Interesting podcast, by Adam Morgan, the founder of eatbigfish agency, the author of the challenger brand category. Adam discusses a new analysis that reveals the real financial cost to a business of being dull with Marketing Effectiveness expert Peter Field. Exactly how much more expensive is it to run dull communications than engaging ones? And what can we learn from people who can’t afford to bore their audiences?
Discover key lessons B2B SaaS CMOs can learn from Backcountry.com’s success and failure, from staying focused on core values to driving sustainable growth.
Read More →In the world of B2B SaaS, the excitement of creating a new category must be tempered with the reality of clients' immediate needs. By balancing long-term vision with short-term solutions, companies can ensure their category strategy supports, rather than hinders, their sales efforts. This approach not only helps in closing deals but also builds a foundation for sustained success in the new category, enhancing SaaS positioning effectively.
Read More →Schedule an in-person clinic on DRMG's Category Strategy.
We'll send you a calendar link with available times.