SurveyMonkey took the Google --> Alphabet approach to expansion, instead of the Mailchimp --> Mailchimp approach. Now the company has two, conjoined brands to support and promote, and in doing so have created what's known as the Siamese Twins conundrum.
In Episode 5 of The SaaS Brand Strategy Show, we tear down the pros/cons of SurveyMonkey's misguided growth naming strategy.
SurveyMonkey took the Google --> Alphabet approach to expansion, instead of the Mailchimp --> Mailchimp approach. Now the company has two, conjoined brands to support and promote, and in doing so have created what's known as the Siamese Twins conundrum.
In Episode 5 of The SaaS Brand Strategy Show, we:
- Discuss the pros/cons of the SurveyMonkey --> Momentive move
- Identify the number one question that needs to be answered before you rename, plus what makes a good/bad name.
- Discover (while recording) that SurveyMonkey's CMO has moved on just four months after the new initiative launched.
- Discuss the challenges that now exist across brands, products, and positions
- Wonder what's wrong with Fun as a brand attribute in enterprise.
- Provide advice on moves to fix the mess.
Ultimately, the most valuable real estate is not a crowded marketplace, but the uncharted territory just beyond its boundaries. True innovation doesn't compete within existing categories—it renders them irrelevant.
Read More →Too often, startups treat design as the goal rather than a means to a more meaningful end. Design isn’t just decoration; it’s a tool to amplify emotion. Absent emotion it's an empty vessel, the proverbial lipstick on a pig. And now that design is table stakes for startups, its commodified. If your brand and product don't stir emotion, you risk being forgotten as soon as the next better-looking competitor shows up.
Read More →Schedule an in-person clinic on DRMG's Category Strategy.
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