The DRMG Blog

July 20, 2023

The Rise of the Empathetic Brand: Navigating the Human-Tech Interface

If plotted on a spectrum with synthetic on one side and natural on the other, the optimal middle will represent some sort of human-technological symbiosis, with each complementing, informing, and benefitting the other. We’re not there, yet.

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May 23, 2023

The Narrative Imperative and the POV Manifesto

A POV Manifesto demonstrates and proves to the team that leadership has a future-facing plan grounded in market and customer realities. That there is an endorsed, thoughtful method to the madness that ideas and decisions are to be filtered through. The Point of View Manifesto eliminates internal competition around ideas and objectives and gets the team on the same page, literally,

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May 23, 2023

DRMG clients raised $70 million in the last 18 months

Stories that get the working money view the opportunity through a wider lens and demonstrate to potential partners the organization is operating with a clear view of the opportunity and conviction in how that opportunity will be realized. It is clarity with conviction on big ticket opportunities and the larger human imperative associated with it.

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May 23, 2023

The Customer Loyalty Myth: How Early-Stage B2B SaaS Should Think About Loyalty

37signals' “Just let me do my job” campaign leverages the company’s brand strategy, in that it is informed by the big change in the world, the problem they solve, and the associated benefits that make the customer the hero of the campaign. That's customer loyalty.

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April 11, 2023

AI and the Prosperity Platform

In business, there should be a reciprocal central quest shared amongst the business and its staff, customers, and the population at large, grounded in human nature, and not, to be clear, issue-related causes of our time, which have a place when they are aligned with the greater Meaning and Quest the company is on.

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March 27, 2023

Autodesk Plays the Fame Game for Oscars Night Lightning Strike

What is Fame and does it matter to B2B? Fame, in this regard, is notoriety and prestige gained through marketing big ideas on a big stage to a large audience. Fame, in SaaS Brand Strategy vernacular, equates to Lightning Strikes, disruptive events that get on the market’s radar, challenge category conventions, and in doing so capture people’s attention.

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March 10, 2023

The Elements of SaaS Soul: SuperPowers

Sales, and how meaning beyond product performance drives sales, is ultimately the key outcome we are after, and there has to be a way to connect meaning with sales. By aligning the organization around the SuperPowers and figuring out how and why the world needs them, you establish a distinct, ownable, and scalable culture of innovation, service, and value. This ultimately becomes the story your customers will tell and sell about you.

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March 1, 2023

The Elements of SaaS Soul: Context

First in a series on SaaS Soul. Soul requires boundaries in which truth can emerge by establishing context. Without constraints there are unlimited options. Without guardrails, the process becomes susceptible to sliding into well-worn ruts that feel more comfortable, less risky, more conventional. Happy crap.

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February 24, 2023

SaaS Brand Strategy Case Study: DashLX

In this episode of The SaaS Brand Strategy Show, DashLX co-founder Adam Stepanovic relays the struggles and breakthroughs associated with defining and establishing the Lived Experience (LX) category, and how the work of DRMG assisted in that journey.

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February 19, 2023

SaaS Brand Strategy...Know It When You See It

Brand strategy is the X factor in demand generation, conversion, customer loyalty, product development, employee recruitment and retention, and ultimately valuation. That’s DRMG’s thesis. We’ll explore examples in an attempt to illustrate where the brand strategy X factor appears and what we can learn from those who have incorporated it, both successfully and maybe not so much. So you know it when you see it.

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February 19, 2023

The Perils of All Sell, No Soul Business

When that larger strategic idea and opportunity is surrendered on the altar of revenue, what is the true cost of a revenue-only focus?

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February 3, 2023

Reduce and Reorient for Kick-Ass Content

Through reduction and re-orientation, the story you tell and sell about your company gains power through differentiation and removes you from the "better" game indicated by over-wrought and over-produced copy and production.

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CATEGORY STRATEGY STARTS HERE

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